Thursday, February 10, 2011

Big Brown / United Parcel Sucks

Being how I've been in RANT mode lately here's one more fer ya. Ever had packages shipped by UPS just to receive them mangled, Much later than they were supposed to be delivered or never arrive at all?

While Julianne was here the weekend after the lawsuit she ordered several things for her, Dave, Dave's sister and myself and they were supposed to be shipped to the legion. Reason being to save on shipping cost and the products ordered were much cheaper than they could be bought for down here. (Less than half the cost)

Now this was for your normal ground delivery and should have arrived within a week, but due to the bad weather we had back then it had made it from the northern state it was coming from to Oklahoma and then was returned to the state it had been shipped from supposedly because of the bad weather. Ok... Next thing the tracking says it had made it back to Oklahoma and then Mesquite, Texas (which is bordering Dallas on the east and north east sides.) FINE! Next step is that the shipping info gets updated saying it had left Mesquite and would be delivered here by the end of the day Tuesday, but it never arrived. Next morning shipping info was changed to that it had arrived in Odessa which is about 370 miles west of Mesquite and 220 miles north of the legion here. At that time the shipping info said it would be delivered down here from Odessa by the end of the day yesterday. GREAT! It never arrived! This morning the shipping info had been updated as the picture below. It had been shipped back the 370 miles east to Mesquite supposedly because of adverse weather conditions??? HEY! What gives here? There are no adverse weather conditions between Odessa and here, but there are back toward the DFW area! I surely hope it won't go back to Oklahoma and then the northern state it came from before starting all over again!
Now I ask you. Is it United Parcel Service or is it United Parcel Sucks?

I will say that the UPS drivers down here are GREAT and go out of their way to deliver as best they can and do it as quickly as they can. They also have to deliver in conditions most other UPS drivers don't have to contend with. (MUCH Worse conditions) Problem here is getting the packages to them so they can do their jobs.


WOW! UPS must have gotten some Rocket powered Trucks!
---
Finely! 02/10/2011 about 7:15 PM Evidently the shipment tracking was way off! Package was in good shape though.


15 comments:

  1. If I don't know a delivery is coming and I have my gate shut, I just never get it. Why can't they leave it at the gate. I put my gate over 360 feet back from the road. Packages should be safe there.

    ReplyDelete
  2. DD, just did an update. Now the tracking says the package made it back to Mesquite and back since early this morning. That leads me to believe they must have rockets on their trucks now. 740 miles in a matter of a few short hours.

    ReplyDelete
  3. There is a much simpler explanation... Quantum tele-portation. Now that they have the cloned package in Alpine, they must destroy the original in Mesquite before the laws of physics are destroyed and the entire world ceases to exist.

    ReplyDelete
  4. I should have a package waiting for me at home today that was shipped from Idaho on January 31. Adverse Weather Conditions kept it in Illinois for 5 days! I must say, though, that I've always had good service and no mangled packages from UPS.

    ReplyDelete
  5. That's got to be it Dave, and I bet the Mayans foresaw that UPS would fail to do that in 2012. Now we know the end is coming for sure.

    ReplyDelete
  6. Abby, years ago when I was building computers I had some of them totally destroyed by UPS. Haven't done just a lot of business with them since, but have had decent luck with what little I've received through them. I can understand weather related problems, but right now their tracking system leaves a LOT to be desired.

    ReplyDelete
  7. Unfortunately I have found that most on-line stuff gets shipped UPS. Dwight had an order that was supposed to arrive yesterday, 9 Feb. UPS said it was here in Dallas and out for delivery. We did have some sleet and snow here yesterday, so I figured that wasn't going to happen. So after a while, looking on-line and seeing we were going to get it on time, I called UPS and was told, our zip code was getting deliveries and we should have it by or just after 7pm. When I kept asking when is just after 7pm I was told I could call back later and they could give me any updated information. So I called again around 5pm and was told the same thing, it would get here. So, sometime after 7pm, I called again, getting a VERY foreign sounding voice, and was told the package would not, and was never on a truck today, that it would be delivered on Thursday. Well, my rant soon started and I told him how much I despised receiving any thing via UPS, and that I would rather use pony express. Then I asked where in India he was, only to be told The Philippines! Ugh! Then I hung up! Did I say I don't like UPS? Hope you get your package soon, we finally did today.

    ReplyDelete
  8. I just got my DC Water pump I ordered from Harbor Freight on Jan 27th delivered today USPS..

    ReplyDelete
  9. Ouch, this post really hurts. I work for UPS, in the air freight division. I drive a line haul from DFW to Stanton, TX, the half way point between Dallas and El Paso. There I meet the El Paso driver and we switch trailers and head back home. Last Monday night I made it as far as Abilene, TX, where I was weather-bound until Saturday. It was that bad. Don't know if this had anything to do with your situation. Once I had a delivery coming via UPS here at home. Same thing that happened to you happened to me. When I finally talked with someone who knew what happened, they told me the delivery driver could not find my house. Crazy! The package was shipped back to the sender and I never got it. That being said, 99.9% of the time, UPS delivers on-time and undamaged. On behalf of everyone at UPS, I am truly sorry for your terrible service.

    ReplyDelete
  10. Its Heerree! Allen I don't have a problem with most drivers. I think a lot of it is corporate and some handlers. I have witnessed some of the drivers making deliveries though that just walk up to a door and chunk the packages. (Not set them down) None of that here fortunately though.

    ReplyDelete
  11. I don't have a problem with my driver at all, she calls me by name and knows when I'm home or if my mom is the only one here. She will give my mom time to get to the door and not just throw a sticker on the door. We do have to have a signature on everything, we had a $500 camera walk away one time, so I make sure someone is here. I didn't appreciate being told what I wanted to here and not what was going to happen.

    ReplyDelete
  12. I worked for ups for a very short time. I think the drivers are great but the hubs which employ mostly college kids or kids about to goto college, have some issues.

    ReplyDelete
  13. I too have not had much luck getting packages delivered intact or on time using UPS. However a lot of the online retailers use them.

    I will say that the drivers are real nice and work an awful lot of hours in my area.

    ReplyDelete
  14. BTW how are you feeling? At least this coming week it should be warm down your way :)

    ReplyDelete
  15. Nick. The last driver that delivered to me before I left Plano, got to be a friend and he looked out for me on deliveries. The guy that did the deliveries before that was a total jerk. I could be in the back part of the house and hear him chunk packages down. At one time he chunked down a fairly heavy box that was fragile and it slid up against the storm door and sounded like a bomb going off when it hit it. Not only that but I had to go around from the back just to be able to get it because it was blocking the storm door from opening! Fortunately that time it was well packed and no damage, but that wasn't always the case.

    MsB, There are bad drivers and good, but some where in between there are also bad handlers so... Some times even good drivers can't help because the packages were mangled before they ever got them.

    I'm doing ok now (Especially now that the weather is real nice!) Finely! ;) 70.5 degrees right now and probably going to hit 80 before the day is over.

    ReplyDelete